The New Job Reset

How to start a new job strong, make a great first impression, and set yourself up for long-term success.

By
Josh Felgoise

The Wolf of Wall Street

Starting a new job is weird.

You spend weeks interviewing, preparing, trying to say all the right things, and hoping they pick you. Then they finally do, you show up on your first day, and suddenly everyone expects you to actually know what you’re doing.

Except you don’t. At least not yet.

There are new people, new systems, new meetings, new expectations, and approximately 400 acronyms everyone seems to understand except you. You’re trying to remember names while also figuring out what your boss wants from you and whether you’re supposed to respond to that Slack message with a thumbs-up or an actual answer.

And because you’re new, there can be this pressure to prove yourself immediately.

I think the better approach is to reset how you think about starting a new job.

Your first few weeks aren’t about proving that hiring you was the greatest decision the company has ever made. They’re about learning how this place works, figuring out where you fit, building trust, and creating the habits that will eventually make you really good at your job.

Here’s where I’d start.

Figure Out What Actually Matters

You’re going to be given a lot of information when you start a new job.

Some of it will be incredibly important. Some of it will be useful eventually. Some of it you will forget approximately four minutes after someone tells you.

Your job is to start figuring out the difference.

Ask yourself: What am I actually responsible for? What does my boss care about most? What does my team care about? What would make someone say six months from now that I’m doing a great job?

You probably won’t know all of those answers on day one. That’s fine. Start looking for them.

Pay attention to what gets discussed repeatedly in meetings. Notice what your boss follows up on. Look at what the most respected people on your team seem to prioritize.

It can also help to ask directly. Indeed’s guide to questions to ask on your first day recommends getting clarity around performance expectations, how quickly you’re expected to learn company systems, and how your performance will be evaluated.

The faster you understand what matters, the easier it becomes to decide where your time should go.

“If you figure out what matters most to everybody around you and you start kind of taking that into account really early on, you start prioritizing that, that will help in anything.”

Being busy and being valuable are not necessarily the same thing. Your goal is to figure out which work actually creates value and get really good at doing that work.

Understand How the Business Works

This might be one of the most underrated things you can do when you start somewhere new.

Learn the business.

How does the company make money? Who are the customers? What problems does it solve? What are the biggest priorities right now? What is your team responsible for? How does your role connect to all of it?

You don’t need to become an expert during your first week, but you should be curious about the bigger picture.

Because once you understand what the company is trying to accomplish, your individual assignments start making more sense.

You stop thinking, My job is to make this spreadsheet, and start understanding why the spreadsheet exists in the first place.

That difference matters.

“The quicker you figure out how you fit into the big picture, the faster you matter to the company and the more important you become.”

The people who understand the business can make better decisions without constantly needing someone to tell them exactly what to do.

That’s eventually where you want to get.

Learn Your Boss

You could have the exact same job at two different companies and have completely different experiences because you have two different bosses.

Every manager has their own communication style.

One wants constant updates. Another wants you to disappear, do the work, and come back when it’s finished. One loves Slack. Another wants everything discussed during your weekly one-on-one.

Figure yours out early.

Pay attention to the questions they ask. Notice what information they want from you. Watch how other people successfully communicate with them.

And when you don’t know, ask.

“How would you like me to keep you updated on what I’m working on?”

“What would be most helpful for me to bring to our one-on-ones?”

“What does doing a great job in this role look like to you?”

Those questions can save you months of guessing.

Eventually, you want to get to the point where you can anticipate what your boss is going to ask before they ask it.

That’s when the relationship starts becoming much easier.

Keep Track of Everything From Day One

Open a document.

Put your name at the top. Call it your master document, accomplishments document, work tracker, whatever you want.

Then start adding things.

Projects you worked on. Responsibilities you took over. Presentations you made. Positive feedback you received. Results you contributed to. Problems you solved. Links to important documents.

Keep it running.

I go deeper into exactly how to do this in Why You Should Keep Track of Your Accomplishments at Work, but the best time to start is at the beginning of a new job.

This is one of those things that seems unnecessary when you’re three weeks into a job and becomes incredibly valuable when you’re nine months into it.

Because eventually someone is going to ask what you’ve accomplished.

Maybe it’s during a performance review. Maybe you want a promotion. Maybe you want a raise. Maybe you’re updating your résumé because you’re ready for whatever comes next.

You do not want to rely on your memory.

You want to open one document and have the answer sitting there.

Ask Questions While You’re Still New

There is a brief period at the beginning of every job where nobody expects you to know everything.

Use it.

Ask the questions that feel stupid. Ask what the acronym means. Ask why something is done a certain way. Ask who owns something. Ask how a process works.

You have an excuse right now that eventually disappears: I’m new.

The longer you wait, the harder some of those questions become to ask.

There is obviously a balance here. You should try to find answers yourself when you reasonably can. But don’t spend three hours pretending you understand something because you’re afraid asking a 30-second question will make you look inexperienced.

You are inexperienced at this company.

That’s the entire point.

Your goal isn’t to convince everyone you already know everything. Your goal is to learn quickly enough that eventually you do.

This is also one of the biggest themes in What Actually Matters at Your First Job?. You’re not supposed to walk into your first role as a finished product. You’re learning how to communicate, handle responsibility, work with different personalities, and become someone people can rely on.

Start Asking for Feedback Before You Think You Need It

Most people wait for feedback to come to them.

Don’t.

Once you’ve been in the role long enough to actually have something to receive feedback on, start asking.

“How am I doing so far?”

“Is there anything you’d like me to approach differently?”

“Is there anything I should be doing more of?”

You don’t need to ask all three questions every Friday. But you should create a relationship with your boss where feedback happens regularly.

You should never get six months into a job, sit down for a performance review, and be completely shocked by what you hear.

“Treat feedback as information about how to get better and succeed, not as judgment of your ability and a hit at your ego.”

Feedback is information.

Use it.

Speak Up Before You Feel Completely Comfortable

There will probably be meetings during your first few weeks where you feel like you have absolutely no business talking.

Everyone has been there longer than you. They understand the context. They know the history. They know what happened six months ago that apparently explains why everyone hates this one particular idea.

Listen first.

But don’t convince yourself that being new means your perspective has no value.

You were hired for a reason.

If you’re nervous about speaking, one of the easiest things you can do is contribute early. Ask a question. Agree with someone and add why. Make a small observation.

It doesn’t have to be the smartest comment anyone has ever made in a conference room.

You just need to get yourself into the conversation.

The longer you sit there waiting for the perfect thing to say, the harder it becomes to say anything.

Meet People Outside Your Immediate Team

One of the easiest things to do at a new job is stay inside the tiny circle of people you work with every day.

Try not to.

Meet people.

Introduce yourself to someone in another department. Take the coffee chat. Ask somebody what they work on. If you’re in an office, say hi when you walk past people. If you’re remote, make an effort to have actual conversations that aren’t entirely transactional.

Indeed’s guide to building rapport at work recommends finding opportunities to connect, asking genuine questions, remembering details about people, and following up on previous conversations. Those are small things, but they’re how professional relationships actually start.

You don’t need to embark on some massive corporate networking campaign.

Just be a person people know.

These relationships make work better in the short term and can become incredibly valuable over the course of your career.

People move companies. People get promoted. People start businesses. People recommend former coworkers for opportunities.

But even before any of that happens, knowing the people around you makes your current job a much better place to spend eight hours a day.

Don’t Try to Prove Yourself by Saying Yes to Everything

This is a trap.

You’re new. You want people to like you. You want to seem helpful. Someone asks if you can do something and your immediate reaction is: Absolutely.

Then another person asks.

Absolutely.

Then someone else needs something.

Absolutely.

And suddenly you’re doing six things that aren’t actually your priority while the thing your boss asked you to finish is sitting untouched.

Being helpful is good.

Being unable to prioritize because you want everyone to think you’re helpful is not.

When someone asks you for something, understand where it fits against everything else you’re responsible for.

Sometimes the answer can be: “Absolutely. I need to finish X first, but I can get to this afterward.”

You’re still helping. You’re just protecting the work that actually matters.

Focus on Being Reliable, Not Impressive

When you start somewhere new, it’s easy to think you need some huge win immediately.

You probably don’t.

Answer people. Do what you said you were going to do. Meet deadlines. Communicate when something changes. Ask good questions. Be prepared for meetings.

The boring stuff adds up.

That’s also the idea behind How to Stand Out at a New Job (7 Simple Habits That Make You Look Good at Work). Standing out doesn’t require constantly trying to impress everyone around you. A lot of it comes down to the small habits that make people trust you.

You want your boss and coworkers to slowly start thinking: I can give this to them and know it’ll get done.

That reputation is worth much more than trying to manufacture one impressive moment during your first month.

Be Present

Starting a new job requires an enormous amount of information absorption.

So absorb it.

When you’re in a meeting, be in the meeting.

Don’t spend the entire time responding to Slack messages. Don’t immediately reach for your phone every time there’s a pause. Don’t half-listen while answering an email.

Especially at the beginning, you are learning things constantly without realizing you’re learning them.

You’re figuring out how people communicate. Who makes decisions. Which projects matter. What your boss cares about. How different teams interact.

And listening matters when you’re building relationships too. Indeed’s workplace relationship guidance points to communication and active listening as important skills for developing stronger professional relationships.

You miss a lot of that when you’re only half there.

Give people your attention.

It’s one of the easiest ways to make a good impression, and it will help you learn your new environment much faster.

And Here’s The Thing

You do not need to have your new job figured out immediately.

You probably won’t.

Your first month should be a lot more about learning than proving.

Learn what matters. Learn how the business works. Learn your boss. Learn the people around you. Ask questions. Keep track of what you’re doing. Get feedback before you desperately need it.

And give yourself some time.

Eventually, the acronyms start making sense. You know who to ask when you need something. You understand why everyone hates that one meeting on Wednesday afternoon. You stop feeling like the new person every second of the day.

The job starts feeling like your job.

You don’t need to walk through the door on day one already knowing how to succeed there.

You need to pay enough attention during those first few weeks that you can figure it out.

Frequently Asked Questions

What should I focus on when starting a new job?

Focus on learning how the company works, understanding your responsibilities, figuring out your boss’s expectations, and building relationships with the people around you. You don’t need to prove everything during your first week.

How do I make a good impression at a new job?

Be reliable, curious, present, and easy to work with. Follow through on what you say you’ll do, ask thoughtful questions, communicate clearly, and show that you actually want to learn.

Is it okay to ask a lot of questions at a new job?

Yes. Your first few weeks are one of the best times to ask questions because everyone knows you’re still learning. Try to find answers yourself when you can, but don’t pretend you understand something when a quick question could give you clarity.

How do I build a good relationship with my new boss?

Learn how they prefer to communicate, understand what they expect from you, come prepared to your one-on-ones, and ask for feedback regularly. Over time, try to anticipate the information they need instead of waiting for them to ask for it.

How long does it take to feel comfortable at a new job?

There’s no exact timeline. Give yourself time to learn the people, systems, expectations, and culture instead of expecting yourself to feel completely comfortable immediately.

Guyset may earn a commission when you purchase through links on this page.