How To Succeed At A New Job

A practical guide to succeeding at a new job, making a strong impression, working with your boss, and building trust during your first few months.

By
Josh Felgoise

The Wolf of Wall Street

Getting the job feels like the hard part until you actually start the job.

You spend weeks applying, interviewing, preparing, waiting, and wondering whether they’re going to pick you. Then they finally do, you walk in on your first day, and the goal immediately changes. Now you have to figure out how to actually be good at it.

The first few weeks can be overwhelming because you’re learning everything at once. You’re trying to understand your responsibilities while remembering names, learning new systems, figuring out your boss, understanding the company, and pretending you know what everyone means when they use an acronym you’ve never heard before.

The good news is that nobody expects you to have everything figured out immediately.

What matters is how you approach that period. Indeed’s guide to succeeding in a new job recommends using the first weeks and months to ask questions, build relationships, learn how your manager communicates, and gradually take more ownership of your role.

You don’t need to walk into a new job and immediately become the best employee at the company. You need to learn quickly, understand what matters, build trust, and start becoming someone people know they can rely on.

Learn Before You Try to Impress Everyone

There’s a temptation when you start somewhere new to immediately prove they made the right decision by hiring you.

You want to contribute. You want your boss to think you’re great. You want everyone around you to know that you belong there, so you feel like you should have an answer for everything.

You don’t.

You’re new. This is the exact moment when you’re supposed to be learning.

Spend your first few weeks paying attention to how things actually work. Learn the systems, understand the terminology, figure out who owns what, and notice how decisions get made. Ask questions when you don’t understand something instead of nodding along and hoping you can figure it out later.

This is one of the main ideas behind What Actually Matters at Your First Job?. Early career success isn’t about immediately proving that you’re the smartest person in the room. It’s about becoming reliable, helpful, engaged, and someone people actually want to work with.

You have plenty of time to prove yourself. First, figure out what you’re doing.

Ask Questions Early

One of the biggest advantages you have when starting a new job is that everyone knows you’re new.

Use that.

Ask what the acronym means. Ask how a process works. Ask why something is done a certain way. Ask who you should talk to when you need something.

There are no bonus points for spending three hours trying to figure something out because you were afraid a 30-second question would make you look inexperienced.

You are inexperienced at this company.

That’s fine.

The key is asking thoughtful questions and actually remembering the answers. Indeed’s guide to questions to ask on your first day recommends getting clarity around things like performance expectations, how quickly you’re expected to learn company systems, and how your performance will be evaluated.

Keep a running list of questions instead of interrupting your boss every six minutes. Bring the ones that aren’t urgent to your next one-on-one and use that time to actually learn.

The goal isn’t to avoid questions. It’s to get to the point where you don’t need to ask the same question twice.

Figure Out What Actually Matters

Every job comes with more things you could do than things you realistically have time to do.

That’s why one of the most important skills you can develop is understanding what actually matters.

“Prioritization, getting the shit done that you actually have to get done is one of the hardest things.”

Pay attention to what your boss talks about repeatedly. Look at the projects leadership cares about. Understand your team’s goals and where your responsibilities fit into them.

Then use that information to prioritize.

You might have seven things on your list today, but they probably don’t all have equal value. One might affect a major client. Another might be something your boss needs by 2 p.m. Another could probably wait until tomorrow without anything happening.

The better you get at recognizing those differences, the better you become at your job.

Understand the Business, Not Just Your Job

You can learn how to do every task in your job description without ever really understanding the company you work for.

Try not to do that.

Learn how the company makes money. Learn who the customers are, what the major goals are, what your department contributes, and what leadership seems to care about right now.

Then figure out how your role fits into that picture.

“The quicker you figure out how you fit into the big picture, the faster you matter to the company and the more important you become.”

This changes the way you approach your work because you start understanding why you’re doing something instead of simply knowing that somebody told you to do it.

It also makes it easier to make decisions on your own. If you understand what the company and your team are trying to accomplish, you have context for deciding what deserves your attention.

That’s when you start moving from someone who completes assignments to someone who actually understands the work.

Learn How Your Boss Works

Your relationship with your boss is going to affect a huge part of your experience at a new job.

So study them a little.

How do they like to communicate? Do they want frequent updates or only want to hear from you when something changes? Do they want a detailed presentation or three bullet points? What questions do they ask every time you bring them something?

If you don’t know, ask.

You can literally say, “What’s the best way for me to keep you updated?” or “What would be most helpful for me to bring to our one-on-ones?”

Then start anticipating what they need.

If your boss always asks about deadlines, have the deadline ready. If they always want to know the numbers, bring the numbers. If they care about a specific client or project, make sure you know what’s happening with it.

The easier you make it for your boss to understand what you’re doing, the easier both of your jobs become.

Start Building Relationships Immediately

You can technically do your job without knowing much about the people around you.

Your job will probably be much better if you do.

The first few weeks are one of the easiest times to introduce yourself because nobody thinks it’s weird that the new person wants to meet people. Use that window.

Say hi. Introduce yourself to people outside your immediate team. Ask what they work on. Take the coffee chat. If someone mentions something about their life, remember it and ask about it later.

I get deeper into this in How Do You Build Relationships at a New Job?, but you don’t need to turn your first month into some massive networking campaign. You’re just trying to become a person people know and feel comfortable talking to.

Those relationships make your current job easier because you know who to go to when you need something. They can also become incredibly valuable later in your career as people change companies, get promoted, start businesses, and hear about opportunities.

But you don’t need to think that far ahead.

For now, just talk to people.

Speak Up Before You Feel Completely Ready

Meetings can be uncomfortable when you’re new because everyone else seems to understand the context you’re still trying to piece together.

So you sit there.

You listen, which is good, but then you start convincing yourself you shouldn’t contribute until you know everything.

That point may never come.

You were hired for a reason. If you have a question, ask it. If you have useful context, add it. If you have an idea, share it.

One of the easiest tricks is to speak relatively early in the meeting. Say something small instead of spending 45 minutes trying to come up with the smartest comment anyone has ever heard.

Once you’ve contributed once, participating again usually feels much easier.

Ask for Feedback Before Your Performance Review

You should not find out six months into your new job that you’ve been doing something wrong the entire time.

Ask for feedback early enough that you can actually use it.

You can ask your boss what you’re doing well, what you could improve, and whether there’s anything they’d like to see more of from you. You don’t need to ask every Friday, but feedback should be a normal part of the relationship rather than some terrifying event that happens twice a year.

And when you get it, remember this:

“Take it seriously, not personally.”

That distinction matters.

Feedback on your work isn’t necessarily a judgment of you. It’s information about how you can do the job better.

Maybe you need to communicate more. Maybe your presentations need more detail. Maybe you need to speak up. Maybe you’re doing a great job and your boss wants you to start taking ownership of something bigger.

Whatever the answer is, now you know.

Keep Track of Everything You Accomplish

Start doing this during your first month.

Create a document and keep track of what you do.

Add major projects, new responsibilities, measurable results, problems you solved, positive feedback, presentations you gave, and anything else you might eventually want to remember.

This becomes incredibly valuable over time, which is why I wrote an entire piece on Why You Should Keep Track of Your Accomplishments at Work. Your boss has their own responsibilities and probably isn’t maintaining a detailed mental record of everything you’ve accomplished.

Eventually, you’re going to have a performance review. You might want a raise or promotion. Maybe you’ll update your résumé or start looking for another job.

Instead of trying to remember what you did 11 months ago, you’ll have it sitting there.

This also gives you a way to see your own growth. Something that feels completely normal today might have been something you had absolutely no idea how to do during your first week.

That’s progress.

Be Present

You’re going to spend the first few months of a new job absorbing an enormous amount of information.

Actually give yourself a chance to absorb it.

When you’re in a meeting, try to be in the meeting instead of answering emails, checking Slack, and looking at your phone at the same time. Research summarized by the American Psychological Association on multitasking and task switching explains that switching repeatedly between tasks has cognitive costs and can reduce efficiency, especially when the work is complex.

Being present matters even more when you’re new because you’re constantly learning things that nobody explicitly teaches you.

You’re learning who makes decisions, how people communicate, which projects are important, how your boss reacts to problems, and what the culture is actually like beyond whatever was written on the company website.

Put the phone down. Listen.

You’ll pick up more than you realize.

Focus on Being Reliable Before Being Impressive

You do not need some enormous win during your first month.

You need people to start trusting you.

If you say you’ll send something Thursday, send it Thursday. If you realize you’re going to miss a deadline, communicate that before the deadline passes. If somebody asks you something and you don’t know the answer, tell them you’ll find out and then actually find out.

This is the bigger idea behind How to Stand Out at a New Job (7 Simple Habits That Make You Look Good at Work). A strong reputation is usually built through small, repeated behaviors like being present, asking questions, offering help, and following through.

Eventually, you want someone to be able to hand you something and stop thinking about it because they trust that you’ll handle it.

That reputation doesn’t get built in one incredible moment.

It gets built every day.

Give Yourself Time

You’re probably going to have moments during your first few weeks where you wonder whether you’re actually good enough for the job.

Something will confuse you. You’ll make a mistake. You’ll sit in a meeting where everyone seems to know exactly what’s happening except you.

That doesn’t mean you made the wrong decision or that they made the wrong decision by hiring you.

You’re new.

The job you eventually become good at is supposed to feel harder when you’ve been doing it for nine days.

Give yourself enough time to learn before deciding how good you are at it.

And Here’s The Thing

Succeeding at a new job is much less complicated than we make it.

You don’t need to immediately prove that you’re the smartest person there. You don’t need to volunteer for every project or stay later than everyone else just so people notice you.

Learn.

Ask questions while you have the perfect excuse to ask them. Figure out what matters to your boss and your company. Meet people. Speak up. Ask for feedback. Keep track of what you accomplish and become someone people can trust to do what they say they’re going to do.

Then give it time.

At some point, you’ll realize you don’t need to write down every acronym anymore. You’ll know who to call when there’s a problem. You’ll understand what your boss is going to ask before they ask it, and someone newer than you will eventually come along asking questions you suddenly know how to answer.

That’s when you realize something changed.

You’re not trying to figure out how to do the job anymore.

You’re doing it.

Frequently Asked Questions

How do I succeed in the first 30 days of a new job?

Focus on learning before trying to prove yourself. Understand your responsibilities, ask questions, learn how your boss communicates, meet the people around you, and start figuring out which work matters most.

How can I make a good impression at a new job?

Be present, reliable, curious, and easy to work with. Follow through on what you say you’ll do, communicate when something changes, ask thoughtful questions, and show genuine interest in learning the company and your role.

How long does it take to feel comfortable at a new job?

There isn’t one universal timeline. Your responsibilities, company, and experience level all affect how quickly you adjust, so give yourself time to learn the systems, people, expectations, and culture before judging how well you’re doing.

How often should I ask for feedback at a new job?

Don’t wait until your formal performance review. Check in periodically with your manager, especially after major projects or during your first few months, so you can identify what’s working and make adjustments early.

What is the biggest mistake to avoid when starting a new job?

Trying so hard to look competent that you’re afraid to ask questions. Your first few weeks are the best time to clarify what you don’t understand, and learning something correctly early is much better than pretending you already know it.

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